Shipping Information

02/06/2010

Quick and accurate shipping is a top priority at Vacalon, and for same day shipping we recommend placing your order by 12 pm ET - however most orders placed before 3 pm ET are shipped the same day and we always work to accommodate urgent situations.

If you are running low on a product or need a replacement part sent out asap we do our best to work to get you the products you need, when you need them. If you are placing your order online, please make a note of the urgency in the field provided on the checkout page, or simply give us a call after you place your order and let us know your situation.

Also, please keep in mind there can be exceptions that can cause a delay in your shipment. One example would be freeze sensitive products, such as our Z4 Expansion Liquid. We do our best to coordinate the shipment of these products so they are not damaged while in transit, and this means we might have to hold orders. In these rare scenarios we will always communicate these delays to you.

We value your business and we work hard to make sure that we provide you the highest levels of service and support.